At Vokka Perfumes, we are committed to providing you with a seamless and reliable shipping experience. To achieve this, we partner with top-tier logistics providers who share our dedication to excellence and have extensive coverage across India.
- Free Shipping: We’re delighted to offer complimentary shipping on all orders above Rs. 249. For orders below Rs. 249, a nominal fee of Rs. 50 applies.
- Swift Processing: We understand the excitement of receiving your order, which is why we strive to process and ship out orders on the same day if placed before 3 PM on any working day. Orders placed after this time or on non-working days will be dispatched within the next 48 working hours. Your order will typically arrive within 5-7 working days.
- Easy Tracking: Once your order is on its way, you’ll receive detailed shipment information, allowing you to track your package effortlessly.
At Vokka Perfumes, your satisfaction is our priority. By partnering with trusted logistics experts, we ensure that your orders are handled with the utmost care and delivered to your doorstep with efficiency and reliability.
Our Commitment to You
At Vokka Perfumes, your satisfaction is our top priority. While we strive to ensure every order meets your expectations, there are certain situations where we offer returns, replacements, or refunds:
- Manufacturing Defect: If an item has a manufacturing defect, we’re here to make it right.
- Incorrect Item Supplied: Should you receive an incorrect item, we’ll promptly resolve the issue.
- Damage During Transit: If your order arrives damaged, please share an unboxing video with us, and we’ll take care of the rest.
- COD Orders: For Cash on Delivery orders, we offer replacements instead of refunds.
Order Cancellation:
We understand that sometimes plans change. You can cancel your order before it has been dispatched/shipped or within 24 hours of placing it, as long as it hasn’t already been sent out. After dispatch/shipping, orders cannot be canceled.
Please let us know your decision at team@35.154.140.81, and we’ll be happy to assist you.
Your Unboxing Journey:
We invite you to share your unboxing video with us, capturing the joy of receiving your Vokka Perfumes order. This helps us ensure that your items arrive just as you imagined—perfect and intact!
At Vokka Perfumes, we are devoted to delivering a shopping experience that exceeds expectations. We’re grateful for your trust and look forward to serving you with excellence in every purchase.